reply straight to customer

  • Resolved fl45h

    (@fl45h)


    5 years, 8 months ago

    Hi there,
    first of all I have to tell you this is very good plugin, I like it but I have problem with something. I installed and added this plugin to tabs in woo commerce with no problem, emails arrived to me quickly but when I open email on mobile or on my mac and want to Reply (to the person/ customer who sent me this enquiry) in the Reply email address I have typed in some wordpress@……..com instead customer address. Can you tell me please how to fix it ?

Viewing 1 replies (of 1 total)
  • Plugin Author mingocommerce

    (@mingocommerce)

    The free version plugin functionality is very simple. It sends an email to admin. that email might have all the details, but the sender is wordpress@….. AKA your website only.
    Reason, the program is running in your site (server). And if we put customer email as sender email so the situation can be like ….. [email protected] sending mail from your server/site environment.
    This can block your site emails as spammer.

    We have a pro version, which have a reply section in admin panel. It might come handy for you.

Viewing 1 replies (of 1 total)
  • The topic ‘reply straight to customer’ is closed to new replies.