reply-to not working

Hi ahcferret,

I’m sorry for the issue!

Could you please send us a screenshot of your notification settings and the email header (with the Sent From/Reply To info)? Feel free to blur out portions of email addresses — we just need to see enough to compare the two and try to replicate the issue on our end.

Thanks! ??

Thank you Jess! (and hello WPForm users), here’s the notification and email header screenshots (note: field_id=”1″ used a standard email field in the form builder).

WPForms Notifications settings:
https://www.dropbox.com/s/k3is2go3tdscad8/notifications.gif

Email Header (note it lacks reply-to data!):
https://www.dropbox.com/s/97dcn749maik907/header.gif

That was via a Yahoo address. I have more complex Outlook 2013 headers from the second email in the To: field, but it also lacks any reply-to data… it has just the To, Subject, Date, From fields and a bunch of routing info etc for the email delivery.

Hi ahcferret,

Ok, thanks for the extra details and screenshots!

It looks like you have two email addresses in your Reply To field, so that’s most likely the issue. Could you try removing one (having only one email address in this field) and see if that works?

Thanks! Let me know ??

That was it – it works with one ?? I didn’t realise email standards limited reply-all to one address only, I’ve not really had a use for it before this project. Thank you for your help!