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Resolved fjura
(@fjura)

4 years, 6 months ago

Hello,

since couple of days ago, whenever someone uses the contact form, that email has a “reply to” set to my own email, instead of email of the sender. I dont know what is causing this, it worked ok before.

I have it set like this:
Reply-To: [your-email]

thank you

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

4 years, 6 months ago

Where can we see the website in question?

Thread Starter fjura
(@fjura)

4 years, 6 months ago

Hi Takayuki,

here for example:
https://www.lenivakucharka.sk/kontakt/

its set to:

Additional headers:
Reply-To: [your-email]

thank you

Plugin Author Takayuki Miyoshi
(@takayukister)

4 years, 6 months ago

Which versions of WordPress and the Contact Form 7 plugin do you use?

Thread Starter fjura
(@fjura)

4 years, 6 months ago

WordPress 5.3.3
CF 4.9.2

Plugin Author Takayuki Miyoshi
(@takayukister)

4 years, 6 months ago

Is there any reason to use such outdated versions? The current version is WordPress 5.4.1 and Contact Form 7 5.1.9. Contact Form 7 4.9.2 is almost 3 years old and isn’t tested with WordPress 5.3.3. Updating them immediately is advised.

Thread Starter fjura
(@fjura)

4 years, 5 months ago

Hi Takayuki,

I just updated to the newest versions, but the issue is the same.

Plugin Author Takayuki Miyoshi
(@takayukister)

4 years, 5 months ago

See Setting up mail

What email settings do you have in the Mail tab panel?
Thread Starter fjura
(@fjura)

4 years, 5 months ago
Like this https://imgur.com/2nx63fW

I wonder if somehow Cloudflare could be responsible
- This reply was modified 4 years, 5 months ago by fjura.
Plugin Author Takayuki Miyoshi
(@takayukister)

4 years, 5 months ago

What other plugins and theme do you use on the site?

Thread Starter fjura
(@fjura)

4 years, 5 months ago

Theme is Soledad and plugins:
https://imgur.com/qm3YIGQ

Plugin Author Takayuki Miyoshi
(@takayukister)

4 years, 5 months ago

Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Classic Editor, and Yoast SEO.

Why you are advised to deactivate plugins and switch to the default theme.

Viewing 11 replies - 1 through 11 (of 11 total)

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