Replying with the quote does not work

  • Resolved alabasterized

    (@alabasterized)


    5 months ago

    I am unsure if anyone else experienced this, but for some time, on my Asgaros forum, replying with the quote does not work. There are no problems with posting or replying otherwise.

    If a reply includes the quote, hitting the button “Submit” practically only refreshes the given page, and the page itself is not updated (nor does the database get updated). Another weird thing is that the software does send the notification emails about the supposedly sent answer, with a link that ends with ../topic/#postid-0, and this email is sent to the forum subscribers, not to the topic subscribers (so as if a new topic was posted).

    The fix or any idea about why this happens is welcome. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Dominik Rauch

    (@qualmy91)

    Hi @alabasterized ,

    To diagnose the issue, you should activate WordPress debug mode. Here’s how you can do it:

    1. Open your?wp-config.php?file.
    2. Locate the line:define('WP_DEBUG', false);
    3. Modify it to:define('WP_DEBUG', true); define('WP_DEBUG_DISPLAY', false); define('WP_DEBUG_LOG', true);

    After making these changes, try using the reply feature with a quote again. Then, check the error.log file located in the wp-content directory on your server for any error messages.

    The issue might also be a compatibility problem with your theme or another plugin. To check for this:

    1. Deactivate all plugins except Asgaros Forum.
    2. Switch to a default WordPress theme.

    To easily try this out with out interfering with the usability of your page you cen follow this guide:?How to Troubleshoot Plugin Compatibility Issues with the Health Check Plugin

    I hope this helps!

    Best regards,

    Domi

    Thread Starter alabasterized

    (@alabasterized)

    Thanks for your help, Dominik.

    I don’t know how and why this happened, but it seems like my problem disappeared. So it might be the conflict with some plugin, which got updated in the meantime. I have no better explanation.

    Anyhow, apologies for obviously alarming redundantly.

    I will keep an eye on this, and get back if such a problem occurs again.

    I am having the same issue with quotes not working. Sometimes it works if I click on “quote” multiple times.

    I’ll try deactivating all plugins and then reactivate one at a time.

Viewing 3 replies - 1 through 3 (of 3 total)
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