Report shows zero recoverable orders

  • Resolved AHOiREKLAMA

    (@ahoireklama)


    5 years, 3 months ago

    Hi, the plugin is active and the settings seem all right. After couple of days it still shows absolutely no data in the Report tab even though I am sure there were some abandoned carts and incomplete orders.

    I have SMPT set and test e-mails arrive correctly, but this has probably nothing to do with it. My default WP cron is active.

    What could be the problem?

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @ahoireklama,

    Thank you for reaching out to us.

    It’s strange! It should not happen if you configured settings correctly.

    Can you please open a support ticket here so we can take closer look at your issue?

    Looking forward to hearing from you.

    Thank You!

    Thread Starter AHOiREKLAMA

    (@ahoireklama)

    Thank you, I have sent a ticket, so I am marking this thread here as resolved for practical reasons.

    Matt

    (@visibledeals)

    I am having this same issue

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @visibledeals,

    Have you disabled cron from your side? If yes then you need to enable it from external Cpanel.

    Let me know if an issue is resolved or you can open a support ticket here.

    Thank You!

    Matt

    (@visibledeals)

    Hi

    I am not showing any cron jobs but I notice that after I disable “Advanced Shipment Tracking for WooCommerce” plugin it starts to work.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @visibledeals,

    We are glad that your query is resolved.

    If you have any other queries, please feel free to open a support ticket here.

    Thank You!

Viewing 6 replies - 1 through 6 (of 6 total)
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