• hello

    I have two problems :

    1- The data that appears from the reports is in unknown symbols.

    2- When writing in Arabic, symbols also appear with strange symbols – does the program support the Arabic language? Are there any solutions to support the Arabic language?

    Attached is an image of the report…

    thank you>>

    • This topic was modified 1 year, 2 months ago by funcampae.
    • This topic was modified 1 year, 2 months ago by funcampae.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author vkurko

    (@avsoft)

    Hello, thanks for reporting the issue.

    Could you please clarify. Does the problem only appear during data export or do you also see broken characters on the page in the browser?

    Vladimir

    Thread Starter funcampae

    (@funcampae)

    hello

    during data export..

    thank you

    Plugin Author vkurko

    (@avsoft)

    Ok, thank you. I’ll take a look at this issue on Monday.

    Vladimir

    Plugin Author vkurko

    (@avsoft)

    @funcampae I have not been able to reproduce the problem locally. Could you please send your exported CSV file to [email protected]?

    Thread Starter funcampae

    (@funcampae)

    hello

    The file has been sent by email>>

    thank you >>

    Plugin Author vkurko

    (@avsoft)

    Thanks for sending the file.

    So this appears to be a known problem with Microsoft Excel. Some information is available here https://hilton.org.uk/blog/csv-excel.

    In order to “properly” open a CSV in Excel, you need to import it and specify UTF-8 encoding.

    Another option is to implement a separate “Export CSV (Excel)” that would create a special CSV file with UTF-8 BOM character. I will look into implementing this option.

Viewing 6 replies - 1 through 6 (of 6 total)
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