• This Shortcode is no longer working: [product_page id=”xxxxx”]

    If I put it on a blogpage, the page is messed up on the frontend. Backend, I can no longer load the page and edit it.

    I disabled all other plugins and tried several themes.

    • This topic was modified 9 months, 2 weeks ago by Mara-z.
Viewing 1 replies (of 1 total)
  • Hey there, @mara-z! Thanks for contacting us. I’m happy to help you.

    This is a known issue, but thanks for reporting it!

    We are doing our best to fix it as soon as possible.

    We can’t specify a date when the bug will be fixed, it is still in progress. We apologize for any inconvenience this may have caused you, and we thank you for your patience.

    You can follow the GitHub report?here?if you want to get updates on the progress. I’ve already added your case there.

    On the report there are also some possible workaround some users suggested. If you wish, you can try those.

    But please note we do not provide support for custom code, nor are we able to vouch for the effectiveness of the workaround shared there. Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
  • The topic ‘Reporting bug’ is closed to new replies.