Reports from Analytics Problem

Hey @creartlab

Sorry for the delay in replying here – do you mean that in the Reporting areas it shows as if data is loading but nothing is displayed?

Are you still seeing this, and are you using the latest version of all plugins and your theme?

If so, can you share a screenshot of what is happening, please?

Thanks,

Hello, thanks for reply.
Yes, I have stille the problem.

I see always 0 for all data: https://prnt.sc/u53rfp
But as you can see I have always new orders: https://prnt.sc/u53s0j

I don’t have all updated, theme and plugins but I tried to disable all plugins and also used main theme to check about incompatibility problem with one of them. Nothing is been solved and I don’t see any data in Reports.

thanks for any helps

Hi @creartlab

How interesting! I appreciate you may not be able to update right now but this is likely caused by a conflict with your theme or with another plugin.

Read more about plugin and theme conflicts in our Self-Service Guide.

For more detailed instructions about conflict testing, check out this – How to test for plugin and theme conflicts.

If you’re still seeing this using a default theme like Storefront or Twenty Twenty with only the WooCommerce plugin active, then can you see if you can import historical data, please? https://docs.woocommerce.com/document/woocommerce-analytics/#section-15

Please let us know how that goes.

Thanks,

Hey @creartlab

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,