Reports in local time zone

  • Resolved informativos

    (@informativos)


    3 years, 2 months ago

    Hi… we are testing CleanTalk (we have bought a license anyway) and we have found that the login reports we receive by mail are not in ‘local time’ and it would be nice this option.

    So… just a sugerence

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Please, could you check the option “Timezone” in your profile options? You can find it here: your CleanTalk dashboard -> Profile (click on your email account in the top right corner of the page) -> Profile options. Please set it to your timezone.
    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter informativos

    (@informativos)

    Sorry… I didn′t notice your answers. @Katejeri: yes; my timezone is set correctly

    One exact example:

    Mail received at 11:15 h
    The login info says: 16:20 h

    So, it′s difficult to understand that I receive an email ‘before’ the login time says someone logged in

    Plugin Support katereji

    (@katereji)

    Hello @informativos
    Could you please contact us at [email protected] or through the ticket system and send us screenshots of the time from the login information (where you see it) and the email you received about this event? We would like to check if something goes wrong.

    Plugin Support katereji

    (@katereji)

    In addition, please check what timezone is set on your webserver (or ask your hoster about it).

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We’ve fixed a time display for email reports.

    Thread Starter informativos

    (@informativos)

    Yes. Now it works fine

    Thnks!

    • This reply was modified 3 years, 1 month ago by informativos.
    Plugin Support sergecleantalk

    (@sergecleantalk)

    You’re welcome!

Viewing 8 replies - 1 through 8 (of 8 total)
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