Reports – unsubscribe count

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Josh Lyford

    (@joshl)

    Hi lesd1315,

    We have found a problem with the stat counter for unsubscribes. It should be fixed in the next release although it wont fix the numbers on you past reports any new ones should be correct.

    If someone did unsubscribe you can view the unsubscribed users on your lists.

    Best,
    Josh

    Thread Starter lesd1315

    (@lesd1315)

    Thanks for the reply Josh. Is it possible that what’s happening is:

    • a newsletter recipient clicks on the unsubscribe link
    • the default form that opens shows all possible lists including those to which the recipient is not subscribed
    • the recipient checks all lists to unsubscribe even though not subscribed to all of them
    • this increases the unsubscribe count artificially
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Reports – unsubscribe count’ is closed to new replies.