Repository/Support System Login Problem

Hello –
Long time user, developer, and plugin builder.

Problem is that our plugin credentials for uploading and maintaining our plugin in the repository:

a) will not function after request for new password
b) will not function after set-up of account which should already be recognized.

Sequence is like this:

• We go log in to our main repository account under the name of “WebFadds”, with last password
• We get a message that it is not recognized and so we request a new password
• On receipt of new password from system we go and attempt login with it and receive message: “This username does not exist. Register it?”
• We register it, but then do not receive any notice from the sytem

I assume the same username is required to work on a plugin in the repository — ours is at https://www.ads-software.com/extend/plugins/maxref-widgets/ ?

I ask that because I have been able to set up a separate account ok. If it is required, please advise on how to login as “WebFadds”, given the problems above.

Yours –
Scott – WebFadds.com