• Resolved pcgardner

    (@pcgardner)


    Icegram Express stopped sending notifications for a few weeks, and I’ve only just noticed it. I’ve managed to fix the problem, but how can I make it send notifications for the posts that were published during that period?

    I’ve tried using the ‘Yoast Duplicate Post’ plugin to change the content of one of the posts slightly, changing its status from Published to Draft and removing the publication date/time, and then clicking ‘Republish’. That works, but no notifications are sent.

    Is there any way to solve this?

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  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @pcgardner ,

    Thanks for reaching out to us! Hope you’re doing well.

    In regard to the above inquiry, we have some information to share with you.

    Once a post has been published an id is assigned to it in the database (Flag key) that helps to admin change/edit the post without notifying the user or helps to restrict the resending of post notification of the same post.

    However, I have a workaround for you!

    This is a screen recording where I am showing the post notification of the duplicate post, deleting the meta key, then changing the status to Draft from Publish and then Publishing from Draft and receiving notification again as shown in the mentioned video.

    By following this surely you will receive a post notification.

    Note:?By default, custom field IDs are disabled in posts. You must enable them.

    Let us know how it goes on your end. If you have any other doubts do let us know.

    Hope the above information helps you.

    Thank you!

    Thread Starter pcgardner

    (@pcgardner)

    Hi @shubhanshukandani, thanks very much for your helpful post. I use the Classic Editor for WordPress, so couldn’t follow your instructions, but what you said enabled me to use PHPmyAdmin to accomplish the same end – without needing to make a duplicate post:

    • I noted the post’s ID and searched for it in the post_id column in the wp_postmeta table.
    • I found the ig_es_is_post_notified meta_key and changed its meta_value from 1 to NULL.
    • Back in WordPress I changed the post’s status to Draft in Quick Edit.
    • I edited the draft post and published it. Straight away it was queued for notification.
    • Simples!
Viewing 2 replies - 1 through 2 (of 2 total)
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