“Request a Quote” not having an effect on product level

  • Resolved namespacezero

    (@namespacezero)


    3 years, 4 months ago

    Hi,

    When the “Request a Quote” button is hit on product page level, it does not get added to the quote list. Only when the button is hit on the product archive page. Any idea what could be causing it and how to fix it?

    Thanks for any help in advance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello,
    The plugin will allow you to add the product to the quote list from both shop and product pages. If it is not working, could you please try with the default theme & disable other plugins to confirm it is not because of the theme or other plugin compatibility issue on your site?
    Looking forward to hearing from you.

    Thread Starter namespacezero

    (@namespacezero)

    Hi,

    thanks for your quick reply. I tried that out but unfortunately that doesnt help either.
    The only plugins I have installed are:
    -Classic Editor
    -Elementor
    -ELEX WoocCommerce request a quote
    -Jetpack
    -Mailpoet
    -Maintenance
    -Prime Slider
    -WooCommerce
    -WooCommerce PayPal payments

    Plugin Author ELEXtensions

    (@elextensions)

    Hello,

    Requesting you to raise a support ticket with us with the site details. We shall log in and check the root cause.

    I’m having the same issue. Everything works find on the shop page but not on the product page (does not affect the add to quote list). Was there a solution to the previous request?

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @davidkillpack,

    A new version (1.1.3) of the plugin is released which has an issue fixed for the products with undefined quantity. Could you please update the version and let us know the feedback.

    Thread Starter namespacezero

    (@namespacezero)

    Using the custom fix from the developers, it is now working.

    Plugin Author ELEXtensions

    (@elextensions)

    Glad to hear that the plugin working fine for your business needs.
    Lets us know If you need any more?help.

Viewing 7 replies - 1 through 7 (of 7 total)
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