Request: Couriers Update + Legacy Coupon Removal

Hi @gs1623

Can you please update the couriers list on the order details page to show the change from Hermes to Evri?

How did you manage to incorporate this list of couriers into your site? WooCommerce doesn’t usually come with the ability to show courier lists as a default feature.

Could you share a copy of your site’s System Status Report with us?
You’ll find it at the top of the page under WooCommerce > Status > Get system report > Copy for support (after you scroll down a bit). Once you have the System Status Report file, please send it with your reply.

Additionally, I’m having trouble removing the legacy coupon menu using the provided link. Could you assist with this?

I understand you clicked the option to remove the legacy coupon menu in the past, but the prompt still shows on your screen, correct?

If that’s indeed the case, could you please access your database (phpmyadmin) and find wc-admin-coupon-page-moved in _wc_admin_notes, change status from unactioned to actioned.

You can use a plugin like WP phpMyAdmin to access it or your web host’s control panel. If you need, you can also follow the visual guide here.

I hope this helps! Do let us know how it goes.

Thanks!

@shameemreza — Thanks for your response. I will look into both and come back to you.

Hi @gs1623

I will look into both and come back to you.

I’m glad to hear that you found the information provided useful and you’re going to look into both issues.

Remember, if you encounter any challenges or have any questions as you work on updating the couriers list from Hermes to Evri, or while you’re trying to remove the legacy coupon menu, feel free to reach back out to us. We’re here to assist you every step of the way.

When you’re ready, we’ll be looking forward to receiving a copy of your site’s System Status Report. This will help us better understand your site’s setup and provide more accurate assistance.

I hope everything goes smoothly for you. We appreciate your patience and cooperation in this matter.

@bisratlearn & @shameemreza — Update: I have successfully modified the database, and the notice banner no longer appears. Additionally, through a process of elimination tests, I can confirm that the carrier list was not added by your plugin. Thank you both for your valuable assistance. I will now mark the thread as resolved.

Hi @gs1623

I have successfully modified the database, and the notice banner no longer appears. Additionally, through a process of elimination tests, I can confirm that the carrier list was not added by your plugin. Thank you both for your valuable assistance. I will now mark the thread as resolved.

Thank you for updating us on your progress. I’m glad to hear that you were able to successfully modify the database and remove the notice banner. It’s also great to know that you were able to confirm the carrier list was not added by our plugin.

Your proactive approach and willingness to perform elimination tests are highly appreciated. They help us to provide more efficient support to you and our other users.

Thanks for marking the thread as resolved. If you have any other queries or need further assistance in the future, feel free to start a new topic.

We’d be thrilled if you could spare a few minutes to leave us a review at ?? https://www.ads-software.com/support/plugin/woocommerce/reviews.

Cheers!

@bisratlearn — Yeah, I’m glad this is sorted. Sure, I will leave you a positive review shortly. ??

Hi @gs1623

Yeah, I’m glad this is sorted. Sure, I will leave you a positive review shortly. ??

I’m thrilled to hear that everything is sorted out and that you’re satisfied with the support you’ve received. Your positive feedback means a lot to us!

Thank you in advance for taking the time to leave us a review. It helps us to continue improving and providing the best support possible to our users.

If you ever need any further assistance, don’t hesitate to reach out to us. We’re always here to help.

Cheers!