Request Entity Too Large

Hello there,

Request Entity Too Large
The requested resource does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

I am not sure if you’re getting this from Facebook or from your site, but if it’s from your site, the issue seems to be related to your host not providing enough resources for you to work with your products.

If it’s from Facebook, it seems as your product is too big, most likely it has too many variations, and Facebook cannot handle it.

I would recommend contacting your host if the message is coming from your site.

In both cases, a solution could be to reduce the number of variations this product has. Maybe replacing them with add-ons instead via Product Add-Ons.

Hi Nicola

Thanks for you reply

It was working fine before until we update the woocommerce and other plugins

This is the product

https://leadertec.com/product/hogy-tuna-harness-jig/

I have control to the hosting..

Could you advice me a best server spec please?

Thanks

Tanmay

Hey there @tanmay-kumar-das ,

From the looks of the product, there shouldn’t be any specific issues syncing this product. Could you confirm if this is the product that is causing this error and how you arrived at this error?

Are you reviewing the logs for sync? Could you share the logs with us so that we can take a look at them and help further?

It would be great if you can help us with the site status report as well. WooCommerce > Status > System Status > Click – Get system report and share that with us as well. Please feel to remove any confidential information from the logs and status report.

Hi Saravanan

Here is the system report

—

### WordPress Environment ###

WordPress address (URL): https://leadertec.com
Site address (URL): https://leadertec.com
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: ? 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: ?
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.7
PHP Post Max Size: 64 MB
PHP Time Limit: 0
PHP Max Input Vars: 5000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.33-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wp_
Total Database Size: 51.53MB
Database Data Size: 41.89MB
Database Index Size: 9.64MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.33MB + Index: 0.27MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 4.33MB + Index: 1.39MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.39MB + Index: 0.30MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 8.02MB + Index: 0.22MB + Engine InnoDB
wp_postmeta: Data: 12.48MB + Index: 2.88MB + Engine InnoDB
wp_posts: Data: 7.47MB + Index: 0.55MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_searchinsights_archive: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_searchinsights_single: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Data: 0.16MB + Index: 0.08MB + Engine InnoDB
wp_term_taxonomy: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wp_usermeta: Data: 1.44MB + Index: 0.44MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.48MB + Index: 0.30MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 705
custom_css: 2
elementor_font: 2
elementor_library: 16
nav_menu_item: 205
oembed_cache: 13
page: 75
post: 10
product: 203
product_variation: 905
revision: 1680
shop_coupon: 16
shop_order: 496
shop_order_refund: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 1.4.2
Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 2.6.1
All 404 Redirect  to Homepage: by Fakhri Alsadi – 1.21
Category Editor: by Kevin Heath – 3.8.3
Code Snippets: by Code Snippets Pro – 2.14.1
GDPR Cookie Consent: by WebToffee – 2.0.4
Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.2
Elementor Pro: by Elementor.com – 3.3.1
Elementor: by Elementor.com – 3.2.5
Facebook for WooCommerce: by Facebook – 2.6.1
FileBird Lite: by Ninja Team – 4.7.4
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.17.0
Imagify: by WP Media – 1.9.14
Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 9.8.1
Loco Translate: by Tim Whitlock – 2.5.3
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6
Really Simple SSL: by Really Simple Plugins – 4.0.15
Redirection: by John Godley – 5.1.1
Simple 301 Redirects: by WPDeveloper – 2.0.4
Swap Google Fonts Display: by Gijo Varghese – 1.0.6
Trustpilot-reviews: by Trustpilot – 2.5.858
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.4
Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.5
Multi Currency for WooCommerce: by VillaTheme – 2.1.6.6
WooCommerce Conversion Tracking: by weDevs – 2.0.8
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce Multi Currency Premium: by VillaTheme – 2.1.9
WooCommerce Shipping & Tax: by WooCommerce – 1.25.15
WooCommerce: by Automattic – 5.4.1
WorldPay Gateway for WooCommerce: by PatSaTECH – 1.7.8
Yoast SEO Premium: by Team Yoast – 16.6
Yoast SEO: by Team Yoast – 16.6.1
WP Rocket: by WP Media – 3.9.0.4
WP Search Insights - Privacy-Friendly Search Analytics: by Really Simple Plugins – 1.3.6

### Inactive Plugins (5) ###

Gravity Forms: by rocketgenius – 2.4.14.1
Retail ready photos by Pixc: by Pixc inc. – 1.2
WooCommerce Easy Checkout Fields Editor: by woomatrix – 1.9.5
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 2.8.0
WooCommerce Wholesale Prices: by Rymera Web Co – 1.14.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #233 - /shop/
Basket: #234 - /basket/
Checkout: #235 - /checkout/
My account: #236 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra Child
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 3.6.2
Parent Theme Author URL: https://wpastra.com/about/
WooCommerce Support: ?

### Templates ###

Overrides: astra-child/woocommerce/emails/customer-completed-order.php
astra-child/woocommerce/emails/customer-processing-order.php
astra-child/woocommerce/emails/plain/email-order-items.php version 3.2.0 is out of date. The core version is 5.2.0

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Canceled: 3
Oldest: 2021-06-09 19:58:13 +0100
Newest: 2021-06-22 22:24:36 +0100

Complete: 1,273
Oldest: 2021-06-05 16:47:55 +0100
Newest: 2021-07-06 14:50:17 +0100

Failed: 6
Oldest: –
Newest: –

Pending: 1
Oldest: 2021-07-06 20:24:08 +0100
Newest: 2021-07-06 20:24:08 +0100

### Status report information ###

Generated at: 2021-07-06 14:54:24 +01:00

`
—

I can’t see anything wrong on recent WC log

https://prnt.sc/19121iu

Let me know if you want to see any of them

Thanks again

Tanmay

Hi @tanmay-kumar-das

Could you please enable debugging on the Facebook for WooCommerce page?

See a screenshot here

This will generate logs which will show us where and how the error is occurring. After activating that, try syncing the product again, and then look for the Facebook log file.

Once you have that, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done, and a copy of the log.

We will be able to help you further there.

Thanks @nicw

Just done that ??

Hi @tanmay-kumar-das,

Great! Thanks for letting us know ??

As we’ll be supporting you further via our WooCommerce.com platform, I’ll go ahead and mark this thread as resolved now.