request error not JSON

What’s your current sending method? (Settings page > Send with tab)

Hi I’m using my own website.

I’m getting the same error message when trying to send a test message. Using own website and php mail. Everything was working for many months.

And here is the error message when trying to sign up with the form.
Oops! There is a problem with this form:
textStatus:error
errorThrown:Not Found
responseText:

Here is a page with email sign-up
https://www.debragoldmanstudio.com/about-the-artist/weaving-the-invisible/

thanks.

Hi ottomek,
I’m getting this error for my admin email address but not for my google. Unfortunately I need to send the email using my official email address. Have you tried sending a test email to another email address.

I’ve seen the error on your log in form – I don’t have that problem on my site.

Problem A: Sendwith
I tried using gmail but still get same error, won’t let me save in this SendWith… page.

Turned on error logging but not seeing any errors when I go to the MailPoet Logs.

I tried turning off Mod_security in hosting but that didn’t change anything.

Problem B: Public Email sign-up.
And still getting error message when attempting to sign-up on public area.
Oops! There is a problem with this form:
textStatus:error
errorThrown:Not Found
responseText:

That’s tricky. I hope someone can help us quickly

After reading another support post that had web host mod_security issues I emailed my web host and they did change something on the server and everything is working now.

They didn’t say what they change with mod_security and it must have been extra on top of my mod_security in hosting cpanel which I could disable.

John

Yes, if you change sending methods and still doesn’t work, talk to your host about mod_security.

Thank you Ottomek and mailpoet staff. I will try this.