• Resolved nessys

    (@nessys)


    Hi,

    I am unable to login by using Google auth, after accepting user credentials the following error appears displayed by the plugin:

    Oops! We ran into an issue.
    Request failed. Either you have cancelled the authentication or Google refused the connection.

    ***TROUBLESHOOTING STEPS***
    + from user side:
    – Google Profile > Account security > Apps and websites: Revoked app permissions
    – Re-granted app permissions in the next login attempt
    – trying to login using other Google accounts

    + from wordpress plugin:
    – WP backend > WordPress Social plugin > Google > [Yes/No] Enabled
    – I’ve removed the project and repeated the integration, so the app has been reinstalled, secret and app id are new strings
    – I’ve checked the mechanism and it works

    NOTE: checked Linkedin connector and is having the same issue, so it doesn’t seem to be Google specific:

    Oops! We ran into an issue.
    Authentication failed. Either you have cancelled the authentication or LinkedIn refused the connection.

    Unfortunately the problem persists, could anyone having the same issue give me some clues where to look at?

    much appreciated.

    https://www.ads-software.com/plugins/wordpress-social-login/

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Viewing 14 replies - 1 through 14 (of 14 total)
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