Request for HTTPS support

  • Resolved Benny

    (@bvl)


    9 years, 8 months ago

    Request:
    Could you please offer your video chat service also over HTTPS and then update this plugin so it will support HTTPS too.

    Background:
    A current customer of mine run their site fully over HTTPS and I just integrated your plugin for them. It turns out this leads to a mixed content error and thus blocking of your scripts by most browsers. If I edit your plugin so that it calls your service over HTTPS I get an error that your service isn’t available over HTTPS.

    – Benny

    https://www.ads-software.com/plugins/tiviclick-live-video-chat/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Iftach Ben Zvi

    (@iftach-ben-zvi)

    Hi Benny,

    Thank you for this comment.
    Our development team check the issue and this would be fixed
    in a few days.

    Thanks

    Iftach Ben Zvi
    972-52-2798065

    Plugin Author Iftach Ben Zvi

    (@iftach-ben-zvi)

    Hi Benny,

    We had an issue with SSL.
    This is now fixed and you are welcome to continue with Tiviclick video chat plug-in.

    We appologize for the inconveniece.

    Bes,

    Iftach Ben Zvi

    Tiviclick.com

    Thread Starter Benny

    (@bvl)

    Great to hear. But in order to use your service over https the plug-in should be updated too. The plugin now calls
    https://www.tiviclick.com/plugin/js/?account_id=
    which should be changed to
    //www.tiviclick.com/plugin/js/?account_id=

    By making the call protocol-relative it will work regardless the protocol (HTTP or HTTPS). If this isn’t changed the popup will still be blocked because of the mixed content issue.

    Plugin Author Iftach Ben Zvi

    (@iftach-ben-zvi)

    Hi Benny,

    Thank you for this comment.
    I will transfer this to development team and let you know
    once the plug-in fixed.

    Best,

    Iftach Ben Zvi
    https://www.tiviclick.com

    Plugin Author Iftach Ben Zvi

    (@iftach-ben-zvi)

    Hi Benny,
    Wordpress Plug-in has been fixed according to your comment.
    Please re-download it for your website.
    Let e know if you find any more issue.
    Best,
    Iftach Ben Zvi
    https://www.tiviclick.com

    Thread Starter Benny

    (@bvl)

    Why didn’t you increase the version number (it is still 2.0)?

    Because of that the WordPress built-in update mechanism won’t kick in for existing users. For them the only way to get the new version is a manual reinstall, but unless they read this post, they wouldn’t even know the 2.0 version changed.

    You also didn’t update the changelog.

    Plugin Author Iftach Ben Zvi

    (@iftach-ben-zvi)

    Thank you for the comment.
    Developer fixed it.
    I hope this is now OK.
    Please let me know if you have more comment, this will help us to improve the plug-in.
    Best,
    Iftach Ben Zvi
    https://www.tiviclick.com

Viewing 7 replies - 1 through 7 (of 7 total)
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