Request personal data

Hello,

I have the version 1.5.2
I don’t understand what’s going on:

– I send the request for access to personal data
– I get the mail and I click on “page ” (same computer, same browser)

The message (translated into French) tells me that it is not the same IP and session ?

The form page is in “public acces” and I have disabled the cache on this page.

I do not understand what prevents me from accessing personal data

Thank you for your help

Manuel

The page I need help with: [log in to see the link]