• Resolved Masudul Alam

    (@masudwork)


    My WordPress dashboard has become very slow recently, and I sometimes get the “Request Timeout” error. I contacted my hosting provider, and they said that Tutor LMS is the cause of the problem.

    What should I do now?

    Here is my WooCommerce system status:

    ` WordPress Environment
    
    WordPress address (URL): https://qarabic.net
    Site address (URL): https://qarabic.net
    WC Version: 8.0.2
    REST API Version: ? 8.0.2
    WC Blocks Version: ? 10.6.5
    Action Scheduler Version: ? 3.6.2
    Log Directory Writable: ?
    WP Version: 6.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 1 GB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.33
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.0.2
    WC Database Prefix: wpqa22_
    Total Database Size: 52.80MB
    Database Data Size: 31.89MB
    Database Index Size: 20.91MB
    wpqa22_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wpqa22_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_woocommerce_downloadable_product_permissions: Data: 0.14MB + Index: 0.33MB + Engine InnoDB
    wpqa22_woocommerce_order_items: Data: 0.25MB + Index: 0.06MB + Engine InnoDB
    wpqa22_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.81MB + Engine InnoDB
    wpqa22_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpqa22_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_actionscheduler_actions: Data: 0.38MB + Index: 0.48MB + Engine InnoDB
    wpqa22_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_actionscheduler_logs: Data: 0.25MB + Index: 0.17MB + Engine InnoDB
    wpqa22_bkash_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_comments: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
    wpqa22_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_login_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_options: Data: 8.09MB + Index: 0.14MB + Engine InnoDB
    wpqa22_postmeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB
    wpqa22_posts: Data: 3.52MB + Index: 0.58MB + Engine InnoDB
    wpqa22_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_rank_math_analytics_gsc: Data: 1.52MB + Index: 2.19MB + Engine InnoDB
    wpqa22_rank_math_analytics_inspections: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
    wpqa22_rank_math_analytics_objects: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
    wpqa22_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wpqa22_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_trp_gettext_en_us: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
    wpqa22_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqa22_trp_gettext_original_strings: Data: 0.48MB + Index: 0.34MB + Engine InnoDB
    wpqa22_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqa22_trp_original_strings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_tutor_earnings: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wpqa22_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_tutor_quiz_question_answers: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wpqa22_tutor_quiz_questions: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wpqa22_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_usermeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB
    wpqa22_users: Data: 0.30MB + Index: 0.25MB + Engine InnoDB
    wpqa22_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wpqa22_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wpqa22_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_wc_customer_lookup: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
    wpqa22_wc_download_log: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
    wpqa22_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpqa22_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_wc_order_product_lookup: Data: 0.20MB + Index: 0.27MB + Engine InnoDB
    wpqa22_wc_order_stats: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
    wpqa22_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpqa22_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqa22_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpqa22_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqa22_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqa22_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts
    
    attachment: 197
    cartflows_flow: 2
    cartflows_step: 4
    courses: 17
    custom_css: 1
    customize_changeset: 5
    language_switcher: 2
    lesson: 162
    mailpoet_page: 1
    nav_menu_item: 22
    oembed_cache: 15
    page: 19
    post: 12
    product: 23
    shop_coupon: 10
    shop_order: 1287
    shop_order_refund: 1
    topics: 81
    tutor_enrolled: 446
    tutor_quiz: 34
    wp_block: 7
    wp_global_styles: 1
    wp_navigation: 1 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (16)
    
    Send To SteadFast: by SteadFast – 1.0.0
    FunnelKit Cart for WooCommerce: by FunnelKit – 1.1.0
    CartFlows: by CartFlows Inc – 1.11.15
    Click to Chat: by HoliThemes – 3.29.3
    Fr Custom Payment Gateway Icon for WooCommerce: by Fahri Rusliyadi – 1.1.2
    Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.1.13
    Kadence Starter Templates: by Kadence WP – 1.2.21
    Login with phone number: by Hamid Alinia - idehweb – 1.5.1
    Nagad Payment Gateway: by Nagad Limited – 1.0.4
    Rank Math SEO: by Rank Math – 1.0.122
    TranslatePress - Multilingual: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.6.0
    
    Tutor LMS: by Themeum – 2.2.4
    Spectra: by Brainstorm Force – 2.7.6
    SSLCommerz Payment Gateway: by SSLCommerz – 6.0.2
    Payment Gateway bKash for WC: by Kapil Paul – 3.0.0
    WooCommerce: by Automattic – 8.0.2 Inactive Plugins (1)
    
    WP Downgrade | Specific Core Version: by Reisetiger – 1.2.6 Settings
    
    API Enabled: –
    Force SSL: –
    Currency: BDT (??)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #3180 - /shop/
    Cart: #3181 - /cart/
    Checkout: #3182 - /checkout/
    My account: #3183 - /my-account/
    Terms and conditions: #4231 - /terms-and-conditions/ Theme
    
    Name: Kadence Child
    Version: 1.0.0
    Author URL: https://www.kadencewp.com/
    Child Theme: ?
    Parent Theme Name: Kadence
    Parent Theme Version: 1.1.42
    Parent Theme Author URL: https://www.kadencewp.com/
    WooCommerce Support: ? Templates
    
    Overrides: – Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-08-30 03:45:22 +00:00
    Options: ?
    Notes: 105
    Onboarding: completed Action Scheduler
    
    Canceled: 24
    Oldest: 2023-08-20 12:01:13 +0000
    Newest: 2023-08-20 12:01:13 +0000
    
    Complete: 857
    Oldest: 2023-07-30 09:11:46 +0000
    Newest: 2023-08-29 06:07:17 +0000
    
    Failed: 41
    Oldest: 2023-01-01 05:58:06 +0000
    Newest: 2023-08-26 15:15:37 +0000
    
    Pending: 5
    Oldest: 2023-08-30 06:07:17 +0000
    Newest: 2023-09-18 00:02:35 +0000 Status report information
    
    Generated at: 2023-08-29 12:52:53 +06:00
    `

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Dear @masudwork

    We apologize for the inconvenience you’ve experienced. It appears that you are currently hosted on a shared hosting plan. The Tutor LMS plugin is quite extensive, as it encompasses a comprehensive Learning Management System (LMS) suite. Therefore, we highly recommend considering a higher-quality hosting solution, such as a Virtual Private Server (VPS), to ensure optimal performance and functionality.

Viewing 1 replies (of 1 total)
  • The topic ‘Request Timeout error’ is closed to new replies.