Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Paya Pets

    (@pmrvkr)

    Thanks in advance,

    PP.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @pmrvkr

    We are going to look into the issue and get back to you as soon as we can.

    All the best,

    WPvivid Support Team

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @pmrvkr

    Would you send us a debug zip to support(at)wpvivid.com to help further identify the issue. You can find the debug zip from the Debug tab of the plugin.

    Please also include a link to this thread to help track the issue.

    All the best,

    WPvivid Support Team

    Thread Starter Paya Pets

    (@pmrvkr)

    Sent!

    Thanks,

    PP.

    Plugin Support nicholas2019

    (@nicholas2019)

    Thank you.

    Thread Starter Paya Pets

    (@pmrvkr)

    You guys can try to login again now,

    Thanks,

    PP.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @pmrvkr

    Please try it few more times to make sure that it’s not an one-off glitch.

    Also, it is recommended that you check the available space of the cloud storage regularly.

    All the best,

    WPvivid Support Team

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello,

    Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

    Please feel free to start a new one if you need any further assistance.

    All the best,

    WPvivid Support Team

Viewing 8 replies - 1 through 8 (of 8 total)
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