Require registration for new customers – LearnPress WooCommerce Payment

  • Dear all,

    If a new customer (without being logged in) wants to buy a course, it clicks on Add To Cart, automatically gets to ../checkout/, then it needs to fill out its details, and can click on Place Order. After waiting for a minute, the error appears “There has been a critical error on this website. Learn more about troubleshooting WordPress.”

    However, I want to require new customers to create an account before buying. I have unticked the boxes:

    LearnPress -> Settings -> Payments -> Guest checkout: Enable guest checkout

    WooCommerce -> Settings -> Accounts & Privacy -> Guest checkout, Allow customers to place orders without an account

    However, new customers are still not forced to create an account. How to solve this?

    When I deactivate the plugin “LearnPress – WooCommerce Payment Methods Integration” everything works up to the payment method. Namely, when buying a product or course, without being logged in, it leads me to the page /lp-checkout where it says Please log in to enroll in the course!. This is perfect.

    However, now the customer cannot pay via iDEAL but only via PayPal. Therefore I need the plugin “LearnPress – WooCommerce Payment Methods Integration”. But then I always get to /checkout rather than lp-checkout. Redirecting to /lp-checkout does not work because that cart remains empty.

    Could you please help me with this?

    Best wishes,
    Anne

Viewing 1 replies (of 1 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Dear Anne,

    Thank you for reaching out.

    To ensure that new customers are required to create an account before buying, please follow these steps:

    1. WooCommerce Settings: Ensure that the settings are configured correctly as shown in the image link below:WooCommerce Settings
    2. Checkout Process: With these settings, users will be required to have an account or create a new one during the checkout process. This will look like the process shown in this image:?Checkout Process
    3. Account Creation: After clicking the “Place order” button, an email will be sent to the user to set up their account password, as demonstrated in the following image:?Account Creation Email

    These steps should ensure that customers are required to create an account before making a purchase while allowing you to continue using the “LearnPress – WooCommerce Payment Methods Integration” plugin for payment options like iDEAL.

    If you encounter any issues or have further questions, please feel free to reach out.

    Best wishes,
    Brianvu-tp

Viewing 1 replies (of 1 total)
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