required accounts and tickets emailed

  • Resolved Jai

    (@msjaiinc)


    1 year, 7 months ago

    is there a way to keep the plugin from requiring users to create an account to purchase their tickets thru the plugin?

    and how do i ensure they get their PDF tickets emailed so they aren’t required to login to see their tickets?

Viewing 1 replies (of 1 total)
  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Hi,

    To book an event, users need to log-in or create an account at the time of the checkout. Without logging in, they cannot book an event. Although this can be bypassed using our Guest Checkout extension. 

    But there are other advantages of booking through an account. EventPrime offers a robust user area where users can check their bookings and transactions. 

    After booking the event, if the tickets are enabled then they will get a ticket as a PDF attachment with the booking confirmation email.

    Always happy to answer your questions.

Viewing 1 replies (of 1 total)
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