Required field empty error when not empty/post content doesn’t save

  • Resolved paigemsb

    (@paigemsb)


    4 years, 1 month ago

    I am trying to add new posts to a Pod on my employer’s website. The two required field within the post are ‘download link’ and ‘file size’. I have filled out both fields, but keep getting an error message that says “Download Link is empty” instead of the post being published.

    When I go back to the post, the download link, file size, and custom URL fields are all empty despite the fact I clicked ‘publish’.

    Someone has previously been able to create a large number of posts this way, but if I open an existing post and change it in any way, or just click ‘update’, I get the same error message despite the fact there is once again content in the download link field.

    • This topic was modified 4 years, 1 month ago by paigemsb.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jory Hogeveen

    (@keraweb)

    Hello @paigemsb

    What type of fields are these? File fields? And if so, please share your field settings.

    Cheers, Jory

    Thread Starter paigemsb

    (@paigemsb)

    Hi @keraweb

    They are Plain Text fields that are set as ‘required’. no other settings have been changed other than adding a character limit.

    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi @paigemsb

    Sorry, testing this locally. I couldn’t reproduce this behavior.
    It might be a plugin compatibility issue.
    Please read the following page and make sure the same error happens with only Pods active:
    https://docs.pods.io/faqs/plugin-theme-conflicts/

    Cheers, Jory

    Plugin Contributor Bernhard Gronau

    (@quasel)

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks,
    Bernhard

Viewing 4 replies - 1 through 4 (of 4 total)
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