Required field is filled is out, but the error message says it is not

  • Resolved AudunBK

    (@audunbk)


    1 year, 2 months ago

    When I add a multiselect field I am no longer able to submit the order in WooCommerce. The error message (my translation) says: “Payment [Name of field] is a required field” (see screenshot) although I have selected an item from the list, so the field is filled in. I think Payment indicates that this is a field under “Billing fields”. This is my plugin settings, the only changes I have made are in this tab (screenshot2, screenshot3, screenshot4).

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter AudunBK

    (@audunbk)

    Thanks, Dina, I have raised a ticked through your website.

    Plugin Support Dina S.

    (@themehighsupport)

    We believe our technical team has adequately addressed your question.

    We are going to mark this thread as resolved.

    Thank you!

    Thread Starter AudunBK

    (@audunbk)

    Yes, it was a know compability issue with Divi which the Divi support says they are aware of and will fix in a later update.

    Plugin Support Dina S.

    (@themehighsupport)

    Thank you for sharing the details.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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