Fast Secure Contact Form: Required Field * not show up on long form

  • Re: Fast secure contact form.
    I have two forms on a site. One long and one short. On the short form where I have selected Required Field there is no problem. However, on the longer form, the required field does not show at all.
    I have added to .htaccess and php.ini as:
    Configure the php.ini like this:
    max_input_vars = 3000
    You may need to do this via .htaccess (on a shared host for instance), use:
    php_value max_input_vars 3000
    I changed the php version to PHP 5.6 (Single php.ini) as there is only one site on the account.
    Nothing I do makes the Required Field * show up.
    The site is here https://jtimmigration.com/application
    Thanks for any help.

    • This topic was modified 7 years, 10 months ago by namaste364.
Viewing 13 replies - 1 through 13 (of 13 total)

  • Hi, can you carry out a test. Can you place the form shortcode in another post or page. This is just for testing purposes. And report back with your findings?

    • This reply was modified 7 years, 10 months ago by mbrsolution.
    Thread Starter namaste364

    (@namaste364)

    Hi,
    Here is the page with the problem. https://jtimmigration.com/application

    Here is the page that works fine https://jtimmigration.com/contact

    Required fields are set for the fields: agree, name, email, telephone

    Thanks,
    Cliff

    • This reply was modified 7 years, 10 months ago by namaste364.

    Hi, I think you misunderstood what I meant. Can you add the shortcode to the contact form that is not working and add it to a different page or post? I am just trying to see if the page it is added now is corrupted.

    Regards

    Thread Starter namaste364

    (@namaste364)

    Oh, I see.

    I have added it to https://jtimmigration.com/test

    Still doesn’t work.

    Many thanks.

    Cliff

    Hi Cliff, just for testing purposes can you test one of WordPress default themes like Twenty Fifteen and or Sixteen?

    Also can you confirm how many fields are you currently using in the long form not working?

    Thank you

    Thread Starter namaste364

    (@namaste364)

    Tried it in Twenty Fifteen with no difference.

    63 active fields

    Thanks again!

    Okay try the following just as a test. Can you disable or remove 3 fields. Another words have only 60 fields in the form.

    Thank you

    Thread Starter namaste364

    (@namaste364)

    Done. Now only have 56 fields.

    I’m using the test page to do this https://jtimmigration.com/test

    Cheers,
    Cliff

    Hi Cliff, can you share the shortcode you are currently using for this form that is not working?

    Thank you

    Thread Starter namaste364

    (@namaste364)

    On the test page it’s [si-contact-form form=’5′]

    On the application page it’s [si-contact-form form=’4′]

    On the contact page that’s working it’s [si-contact-form form=’1′]

    Okay can you duplicate form 1 and add more fields. Then add that shortcode to the test page. See if that works.

    Thread Starter namaste364

    (@namaste364)

    Done.
    If I add new fields to form one it’s okay.
    It would be a lot of work to recreate the form over again.

    So I guess it’s because there are either too many fields or something is corrupt in the form.

    I appreciate your help mbrsolution with this.

    Hi, all I can suggest is that you go over all the fields and make sure everything is okay. I am certain there is a corrupted field or a wrong setting somewhere in the form that does not work.

Viewing 13 replies - 1 through 13 (of 13 total)
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