Required field validation not working

  • Resolved brijesh24

    (@brijesh24)


    3 weeks, 2 days ago

    Hello Support,

    I have fields set as required but it still lets me add the product to the cart even if the fields are not filled.

    Can someone assist?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Elena

    (@elenathemehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter brijesh24

    (@brijesh24)

    I just raised a ticket. Thank you for looking into this.

    Plugin Support Elena

    (@elenathemehigh)

    Upon checking your site, we found that the issue was caused by the Ajax add to cart method being enabled. To resolve this, we’ve switched it to the default method, and as a result, the validation for the required fields is now working correctly.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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