Required Fields not shown on Membership Level Change

  • I have three additional fields I’ve added to the site I am working with (First Name, Last Name, Phone Number). They are in the location: after_email. Everything works fine for a new user, but if a user at a certain level tries to change their membership level…it tells them “The First Name, Last Name, Phone Number fields are required.” These fields aren’t visible as the user is already logged in.

    However, if I set the location to checkout_boxes, those additional fields show up in the page even for the logged in user. That’s not ideal, because there’s no reason they would want to change them at that point…but it does get around this bug.

    Any idea of how to correctly fix this Jason?

    • This topic was modified 7 years, 2 months ago by bassfan.
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  • Thomas S

    (@eighty20results)

    Hi,

    You’re getting that error because you’ve added the fields to a portion of the checkout page where they won’t be included if the user is logged in during the checkout (after_email). As a result, the field data isn’t being included in the checkout REQUEST.

    You could move them to a different section (below the user/login info).

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