• Resolved eight87

    (@eight87)


    Hi,

    I have a problem with required payment. Some users select the dates, fill the required form, and then the submit button is enabled and they can send the booking without fill the stripe card input box, and without any payment.

    I need to force that, I don’t want pending bookings. And I don’t want enable the submit button unless they fill the card number and pay it.

    – Payment on arrival: Disabled
    – Instant approval: Disabled

    I only have one payment option: Stripe

    https://refugipletadelprat.net/reserves/

    Thanks,

    • This topic was modified 3 years, 11 months ago by eight87.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    We checked and we can’t replicate the issue. The system gives an error when the credit card fields aren’t filled so a user can’t book without payment.

    Best Regards,
    Support Team

    Thread Starter eight87

    (@eight87)

    Ok,

    Sorry for the details.

    The issue is when the user fills everything and don’t check the radio button “Credit card Stripe Payment”. Then, he can Book without pay.

    Then, I receive “Pending bookings” (black) in the backend.

    Screenshot:

    https://prnt.sc/w79h9m

    I need something like the input rabio button has the required attribute.

    Thanks

    • This reply was modified 3 years, 11 months ago by eight87.
    • This reply was modified 3 years, 11 months ago by eight87.
    Thread Starter eight87

    (@eight87)

    Hello, any news? Please, can you replicate the issue?

    I am receiving bookings without money.

    Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    We fixed this issue a couple of updates ago. What version of the plugin are you using?

    Best Regards,
    Support Team

    Thread Starter eight87

    (@eight87)

    I have version 2.9.8.

    It is? I am going to update then.

    Thread Starter eight87

    (@eight87)

    Ok, it works now. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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