Requiring Customer to Be Logged in to Leave a Review

  • Resolved Mike

    (@avagolf)


    2 months, 2 weeks ago

    Hi Guys, real quick one, curious to know the steps to require customer to be logged in so they can leave a review?

    I thought i knew how to do this using the following method: Settings -> Discussions -> Other comment settings -> Users must be registered and logged in to comment

    however this didnt work. I also tried: WooCommerce → Settings → Products → General?tab, and scroll down to the “Reviews” section -> Enable Reviews -> Enable: Reviews can only be left by Verified Owners

    None of these options seem to work. Please help! Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor Sakhawat Sifat

    (@sakhawatsifat)

    Hey @avagolf

    Apologies for the inconvenience. We are currently investigating the matter and will notify you as soon as there’s an update. Thank you for your patience and for being a valued part of ReviewX!

    Best wishes,
    Sakhawat, Team ReviewX

    Thread Starter Mike

    (@avagolf)

    Thank you, i have just shared wp-admin access in your website support chat. I look forward to getting this resolved.

    Plugin Contributor Sakhawat Sifat

    (@sakhawatsifat)

    Hi @avagolf

    We’re happy to inform you that the issue has been resolved. The updated version of the plugin, which includes this fix, will be released within the next 1/2 days.

    Thank you for your cooperation and patience!

    Thread Starter Mike

    (@avagolf)

    That is excellent news, thank you guys! I will await to hear back from you when the new version is released.

    Plugin Contributor Sakhawat Sifat

    (@sakhawatsifat)

    Hi @avagolf

    Thank you for your understanding and cooperation. We’ll get back to you soon with the release of the new plugin version.

    Thread Starter Mike

    (@avagolf)

    Sounds great, thank you very much!

    Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hi @avagolf ,

    Thanks for your patience and cooperation, Mike.
    The issue seems like casued by the Perfmatters plugin. We tried to figure out the root cause but couldn’t find any. Would you please contact them regarding this matter?

    Following issue is also caused by the Perfmatters plugin.
    https://www.ads-software.com/support/topic/leave-a-review-box-bug-displaying-very-long/

    We’re still working on the other issues you have reported, Mike and we will let you know updates soon.

    Best regards,
    Sabbir, Team ReviewX

    Thread Starter Mike

    (@avagolf)

    Thank you for the update. So in perfmatters, we do have the ability to exclude JavaScript from deferral (ex. /wp-content/plugins/PLUGINNAME) as well as exclude stylesheets and exclude css selectors.

    Is there maybe something i can input in either of these Exclusions that you feel could resolve the issue (so that perfmatters isnt doing any adjustments to the plugin?)

    Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hi @avagolf ,

    We’ve been trying to figure it out, but so far, no luck. I’m still working on it and will get back to you if I find anything.

    Best regards,
    Sabbir, Team ReviewX

    Thread Starter Mike

    (@avagolf)

    ok

    Thread Starter Mike

    (@avagolf)

    Guys, ive given up on version 2.0 (even the new release of 2.0 non cloud version has MAJOR issues). Ive reverted back to the old version which works flawless. Ill continue to work with this moving forward. You can close this ticket if you want

    Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hi Mike,

    We’re closing this for now but we will keep trying to find a solution of this issue.
    Once again thanks for being with ReviewX.

    Best regards,
    Sabbir, Team ReviewX

Viewing 12 replies - 1 through 12 (of 12 total)
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