Rescan remote storage issue

Can you send me a backup log from the dev and www.

Can you use a tools such as patebin.com to post them?

https://pastebin.com/LDqrnGY4 – most recent Dropbox backup from dev

https://pastebin.com/RbANm0JG – most recent Drive backup from www

Thank you, when you migrate you migrate your dev to your live site, how do you do this?

I changed hosting provider about 3 months ago. It was not possible to move the old dev site to the new hosting so I had to create a new dev site from scratch. I copied the www site over to become the dev site using a migration plugin, I can’t remember which one, and this did all the renaming in the SQL tables from www references to dev. I can only assume that I changed the remote storage directory for Updraft from Drive to Dropbox and re-authorised.

It is likely the settings were carried across during the migration.

If you are not deleting the backups from your remote storage, whenever you re-scan they should show up (this is expected behaviour)

So what’s the solution? I need to fix this problem, I can’t have one site accessing another site’s backups.

Should I delete the plugin and re-install? If I delete, do you delete all data in the database tables or do I need to edit some tables to remove certain values that are causing the problem?

You could try the following

In your hosting Site Tools->Site->MySQL->phpMyAdmin, open your database

Search the database for any table named ‘wp_X_options’,

In the table, select ‘Search’ and enter the following:?

Column name: ‘option_name’ 

Operator: ‘LIKE %…%’ 

Value: ‘updraft’

This will bring up all UpdraftPlus options in the table. Delete any rows relating to your remote storage

Please note that the options table does contain information for all of your plugins as well as some site settings so please be cautious when editing

In wp_options the option_name updraft_googledrive has a lot of text in it, very similar – but not identical – to the field in the www table, so I think I should reset the field, rather than delete it. Can you tell me what the default data in the field should be for an unused remote storage?

e.g. updraft_s3, which I’ve never gone near, is:

a:2:{s:7:"version";s:1:"1";s:8:"settings";a:1:{s:34:"s-a0ff201136052be258286e6fb79a92e3";a:3:{s:9:"accesskey";s:0:"";s:9:"secretkey";s:0:"";s:4:"path";s:0:"";}}}

What’s the equivalent ‘unused’ data for updraft_googledrive?

I have set up a blank WP install and installed UpdraftPlus without entering any Google Drive settings.

Here are the default values: https://snipboard.io/v0bWQa.jpg

I have copied them below just to make it a bit easier for you;

a:2:{s:7:”version”;i:1;s:8:”settings”;a:1:{s:34:”s-ea1693d07d1f85c5c95aed652d74d879″;a:3:{s:8:”clientid”;s:0:””;s:6:”secret”;s:0:””;s:5:”token”;s:0:””;}}}

Thanks, but it hasn’t worked, a rescan still pulls in the Drive backups. I’ve double-checked the field value and it’s definitely changed to the default value above. Do I need to do anything else to make it pick up the new value? I tried de-activating and re-activate but it made no difference.

As far as I am aware there is not way of unseeing the backups. I have asked my colleague to see if they have any further suggestions. They should be in contact shortly

Hi, Apologies for the inconvenience.

Please could you use the ‘Wipe Settings’ tool in your development site’s UpdraftPlus Advanced Tools tab?

Then, please reconnect the site to Dropbox, and delete any Drive backups from the backup list.

Does a rescan still pull from Drive in this case?

Thank you, that’s solved the problem. Wiped then reconnected, no longer pulls the backups from Drive on a rescan. All sorted!