Resend completed transaction access link

  • Resolved Terry J

    (@texasbiz)


    3 years, 6 months ago

    Greetings!

    Is there a way to resend access URL to person later? Like if something goes wrong and buyer did not (or maybe needs to return later) get to download link.

    Did not find this on the orders page when viewing a transaction. Maybe a resend button/link?

    From my years doing this, I know there will be some who need to access the page at a future date:)

    Thanks for everything, plugin is a big help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author mra13

    (@mra13)

    I agree ?? We have this on our todo list already.

    Thread Starter Terry J

    (@texasbiz)

    Thank you, looking forward to that feature.

    Plugin is wonderful, thanks for sharing with the community!

    Plugin Author mra13

    (@mra13)

    We have added a new option for this in the new version. You can now get the download link of the item from the “Orders” menu (by editing the order in question). Then use the newly introduced “Tools” menu to send an email to the customer.

    Thread Starter Terry J

    (@texasbiz)

    Thanks! Helpful.

    Although it seems like it would be more useful to have a link in each order details area, guess this is better than nothing.

    If a link to resend was placed in right column under “Order Status” and email sent from a template in tools area, would be really useful.

    Please do not take me wrong, this all constructive criticism :). This just seems like a clumsy method to resend an order email.

    Plugin Author mra13

    (@mra13)

    I understand what you are saying. I agree that is a good solution and I will look into incorporating that at a later time. Thank you.

    The main requirements of this plugin currently comes from me using this plugin myself on my site. I needed the tools menu to send a different kind of email (not send download link only) to customers. I just tried to incorporate the other stuff in there thinking that it might be helpful for some people in the meantime.

    Thread Starter Terry J

    (@texasbiz)

    All good, only suggesting what I believe to be a better method.

    Thanks for sharing!

Viewing 6 replies - 1 through 6 (of 6 total)
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