“Resend” option sending plain text emails for html ones

  • Resolved Serafín Danessa

    (@sdanessa)


    2 years ago

    When I manually resend emails that were HTML (e.g. WooCommerce emails), it’s sending a plain text email with the raw HTML code inside, so the receiver sees the code instead of the HTML output.
    The original emails are OK, just the resent ones are broken.

    Is this expected behaviour for the manual Resend option? Can I do something to change that, using a filter or something?

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @sefo262,

    Would you please mention which email-sending service you are using? In addition, kindly check if you are using the latest plugin.

    Let me know the update.

    Thank you

    Thread Starter Serafín Danessa

    (@sdanessa)

    Thanks for answering,

    It’s Sendgrid

Viewing 2 replies - 1 through 2 (of 2 total)
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