Reservation date in the wrong time format – what to do?

  • Resolved srudnik

    (@srudnik)


    2 years, 5 months ago

    Hey!
    I can see my orders on the ticket sub-site of an event.
    “Reserved by _NAME_ on _DATE_”

    Unfortunately, the date is displayed in the wrong time format (in English time format instead of in German time format as desired).

    Do you know what I can do to fix it?

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Erica

    (@eeide)

    Hi @srudnik,

    Please check that your site is using your desired date and time format under Dashboard > Settings > General. If you’re also using The Events Calendar, check under Events > Settings > Display. See our Knowledgebase article on Setting Dates and Times for more info.

    If changing those settings doesn’t help, please share a screenshot with me of where you’re seeing this (or a link if it’s a public-facing page) so I can help you further. ??

    Thank you,
    Erica

    Plugin Support masoodak

    (@masoodak)

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 2 replies - 1 through 2 (of 2 total)
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