• Resolved wooddream

    (@wooddream)


    Since about two weeks the reservation form doesn’t work no longer. I’ve update several plugins. Should I re-install the five star plugin and do I need to reconfigure it after installation?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter wooddream

    (@wooddream)

    I think I found out some more. Information fields about guest/booker to be supplied are missing.

    Plugin Support jaysupport

    (@jaysupport)

    Hi wood,

    I just had a look at the page you provided and I don’t see our booking form in use on that page. Did you deactivate it? The booking form there now is not ours. If you have it on a different page or reactivate it and still need help, please let me know.

    Thread Starter wooddream

    (@wooddream)

    Hi Jay,

    I deactivated it because I installed another app to at least receive reservations. I re-installed the five star app on the info page on the bottom:
    “info/contact – the LisaMarie” https://www.thelisamarie.com/info/
    The same problem still occurs.
    If you can have a look that wil be great!
    … and as said it seems that the problem is that phone and email fields do not load (the blink for a split second and dissapear) while they are required fields.

    Thanks, Paul.

    Same problem here. Since a few weeks reservation form is only showing date, time, number and the reservation button. The rest is gone. Have done all the updates and added the booking form several times. In WordPress itself you see all the fields, so it looks okay on the background, but not if you check out the webpage itself.
    Just look at : https://pinasgrill.nl/reserveren/

    Plugin Support jaysupport

    (@jaysupport)

    You both have something that is hiding the second fieldset in your booking form. Please see the following screenshots for proof/reference:

    You can try using the following CSS to counter that:

    fieldset.contact {
        display: block !important;
    }
    Thread Starter wooddream

    (@wooddream)

    How do I correct that in wordpress? Can’t do it in the WP page html it seems. When i add it in the inspector it works, but editing? Should I do that in the plugin?

    Plugin Support jaysupport

    (@jaysupport)

    You can try just placing it in the Additional CSS area of the WordPress/theme Customizer.

    Thank you so much!!! Placed the string in the additional CSS area and it’s working again. Super!

Viewing 8 replies - 1 through 8 (of 8 total)
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