Reservation issue

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  • Plugin Author Malcolm

    (@malcolm-oph)

    I have seen a similar issue to this before, with one particular machine giving a problem. This turned out to be because the machine in question had a “retina” display, and Javascript intended to optimise the output for the display was corrupting the output. If memory serves me right, it was JS code installed by the WP theme that was the problem. I’m not saying your issue is the same … but it could be something similar.

    Debugging issues like this is difficult at best, and requires stepping through the Javascript on the offending machine. On the previous occasion I used TeamViewer to “take control” of the problem machine (obviously with the consent and knowledge of the plugin user) and was able to diagnose and resolve the problem. If you know a bit of Javascript, you may be able to do this yourself.

    Please contact me with details of your site URL, and we’ll take it from there.

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