Reset password from admin, does not change password

  • Resolved evenstephen1

    (@evenstephen1)


    8 years, 7 months ago

    Greetings WordPress.

    I have been encountering this issue for the past three weeks and despite my best efforts of password retrieval and flushing cache, have drawn a blank.

    Presently, my website has 2 admin logins, one that is linked to this WordPress login, which I am in turn able to use, and one that isn’t. The one that isn’t is the one I use for most of my posts and so have been rather crippled since this mess began.

    Presently, these are the issues
    -User/password combination unsuccessful with login

    Here are the measures I have taken to resolve the issue:
    -Forgot Password link from email (changed password, tried entering new password)
    -Gone to Admin/User management on site, set new password manually (unsuccessful. Is there a period of time to wait for this to be successful?)
    -Both of above multiple times
    -Cleared Cache
    -Tried on different devices/browsers/computers
    -Sacrificed a goat to heathen WordPress login gods

    Any advice would be appreciated, I’ve now gone on 3 weeks with no ability to use that particular account despite my best efforts.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Bumping removes you from the unanswered and makes it likely you will not receive an answer. However, sacrificing a goat does make up for the bump.

    Have you tried a different browser? I show errors with a Chrome extension.

    Thread Starter evenstephen1

    (@evenstephen1)

    I will have to remember that for future. Should such an event happen where a question goes multiple days without being answered, what is the proper course of action?

    I tried in Safari and am having the same problem. I have tried both using the username and email in combination with the password, but have had no luck.

    https://codex.www.ads-software.com/Forum_Welcome#No_Bumping
    You could rephrase and post again acknowledging your previous post.

    Have you tried methods here for resetting your password?
    https://codex.www.ads-software.com/Resetting_Your_Password

    When I go to your site with Chrome I get, https://steveohsredstone.com/ says: Conflict with another plugin which overwrites jQuery.

    Thread Starter evenstephen1

    (@evenstephen1)

    Good to know, won’t bump in future.

    Oh, that’s not the site in question. I should have been more clear, the site that has been having issues is one I access for work, that other one is for recreational use. The website I am having issues with is 3df.cash, I am not the webmaster there so only have limited FTP.

    I am still able to log on with my wordpress login, but the primary posting account cannot.

    I have done the Automatic Emailer and the Admin Panel, I guess I will have to talk to the webmaster and have him perform the other options. I will post here following his efforts.

    Thank you for your help

    Thread Starter evenstephen1

    (@evenstephen1)

    Well here’s an entertaining solution to a possibly common problem.

    A few weeks ago I enabled Jetpack single sign on for WordPress, which allowed me to link the site to my WordPress account. It was a convenient and easy way to keep my sites connected and since I’d used jetpack extensively in past, didn’t think much of it.

    Here’s where the story gets interesting, this easy WordPress login, my seemingly only remaining ability to even use the site overwrote my Google Captcha which disabled other forms of login. Simply put, the issue wasn’t a wrong user/password combination, it was a lack of a captcha in connection with Username/Password, which I didn’t realize as the captcha wasn’t even visible at the login screen.

    Thread Starter evenstephen1

    (@evenstephen1)

    Thank you for suffering through this, at least perhaps now you’ll have another case study for plugin problems causing ‘common’ issues to add to the likely hundreds of others.

Viewing 6 replies - 1 through 6 (of 6 total)
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