Reset password option not available

  • Its the oddest thing….I simply don’t have an option to reset passwords in the admin interface (when logged in as admin, or any other user).

    When I try to follow the instructions here to reset my password, step #3 cant be done.

    In the Edit User screen, scroll down to the New Password section and type in a new password in the two boxes provided. The strength box will show how good (strong) your password is.

    I have no password boxes on my profile page!

    And from the login screen, if I select “Lost your password?” i get a gerenic message “Disabled”

    I’ve searched everywhere but am seeing no one with this similar issue.

    Ideas?

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