Reset woopayment

  • hanikey

    (@hanikey)


    1 week ago

    the issue is I once create a site on a different domain but then transfer it to a new domain. I will love to reset the woopayment but it’s not working as i want but kept reverting to the old linked woopayment. I’m hoping you can help suggest a hard reset for that. Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Reynier C. (woo-hc)

    (@reynierc)

    Hi @hanikey ,

    Thanks for reaching out. I understand you’re having trouble linking WooPayments, particularly after switching to a new domain.

    It’s true that resetting WooPayments after a domain change is necessary because WooPayments ties your payment processing to your specific site URL for security and tracking purposes. When you move to a new domain, the payment gateway needs to update its records to ensure transactions are securely processed and correctly attributed to your new site.

    To move forward with this, and since the issue involves your account, I recommend creating a support ticket while logged into your WooCommerce.com account. Go to Woo.com > My Account > Support. Please include a link to this forum thread so we can keep track of what has already been done or discussed here.

    We should be able to help you from there.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.