Reset WooPayments on 2 WordPress Accounts

  • Resolved Just There

    (@carlbensy16)


    4 months ago

    Hello,
    I manage multiple sites for a client, but two of the sites have been connected to the wrong WooPayments account. Could someone assist in resetting these accounts? Is there an email address where I can send the details of the two accounts? Unfortunately, I don’t have permission from the client to share the domain names publicly.
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Just There

    (@carlbensy16)

    Good afternoon,
    I hope all is well. Can I please request you take a look at this as soon as possible?
    Best, Carl

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Just There,

    Thank you for contacting WooCommerce support.

    I understand you’re managing multiple sites for a client, and two are connected to the wrong WooPayments account.

    To resolve this, please create a support ticket through your WooCommerce.com account.
    Our Happiness Engineers can then review your account details and guide you further.

    Let me know if you have any questions. ??

    Best regards.

    Thread Starter Just There

    (@carlbensy16)

    Hello Zubair,

    Many thanks for this, I will reach directly out to them now.

    I appreciate the help & support!

    Best, Carl

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Just There,

    Thank you for your reply.

    I am glad to be of your help.
    Please don’t hesitate to contact us again if you have more questions or concerns.
    We are here for you. ??

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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