Resetting password page
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Hi Jeff,
I was watching in the post (Password Reset Issues) but it was closed without a solid solution to the problem.. So posting my own question.
I am still having a problem with resetting the password. When users click on Lost Password, then they enter the email address, email was sent and click on the link provided in the email, this is where my problem is.
See email example below.
https://colofwhousing.com.au/online/resetpass/?key=n3IEdY5oMPYk7tYOfisO&login=testuser
It comes up [URL/resetpass/] page but there’s nowhere to enter the new password. I can see the screen flashes quickly with two fields to enter password twice. I was able to screen capture it. See pic on this link below.
https://colofwhousing.com.au/online/wp-content/uploads/reset-password2.jpg
Then very quickly those two password fields disappeared and nowhere that users can enter new password to reset. See screenshot link below.
https://colofwhousing.com.au/online/wp-content/uploads/reset-password1.jpg
I have followed all your suggestions.. disabled cache, tried all the suggestions that were in this forum and nothing changed.
Can you please help? If you need login details, let me know and I can PM you etc.
Thanks,
Thet
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