• Resolved nestini

    (@nestini)


    I just installed SupportCandy, I feel there’s an Issue with its responsiveness, Its not responsive at all, Please what can In do about it ?

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  • Plugin Author SupportCandy

    (@supportcandy)

    Hello @nestini,

    Responsiveness is handled via JavaScript. If your page is having runtime JS errors, it will not work. Please check your support page console for runtime JS error in your browser.

    If you found some JS runtime errors, try to check where they are coming from, if it is from SupportCandy, please create ticket on our website and if it is coming from some other plugin or your theme, please contact relevant developers.

    If there is not such errors, please create ticket on our website, one of our support agent will help you.

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