Resource could not be discovered

  • Resolved roes99

    (@roes99)


    2 years, 6 months ago

    Hi Team,
    I have just finished setting up Fluent SMTP with Outlook Account authentication on a Client website (gkslaw.com.au), and the Test Email failed with the following Email Log entry:

    Technical Information
Response
{
  "code": 423,
  "message": "Resource could not be discovered.",
  "errors": [
    "Resource could not be discovered."
  ]
}
Headers
{
  "Reply-To": "",
  "Cc": "",
  "Bcc": "",
  "Content-Type": "text/html"
}

    I have spent some time looking for the answer in the forums to no avail. Could you please help me to resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter roes99

    (@roes99)

    It’s OK if you cannot help me Shahjahan Jewel, but please respond. I am trying to provide the best service for my clients and I understand I am using a free plugin so I cannot have ANY expectations. I am asking for any response so that I can move on. Thanks ??

    Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hi,

    Sorry, we missed your ticket earlier. For any further queries, please open a support ticket in our dedicated support channel for a faster response.

    The error comes from the API calls on Office 365 and indicates that the user’s mailbox isn’t found. Typically this means they do not have an Exchange Online mailbox. You can try with a regular Microsoft account or you can contact outlook regarding this issue.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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