Responsive menu dont work on some browsers on Android.

  • Resolved darkaht

    (@darkaht)


    8 years, 7 months ago

    Dear Sirs :

    I have observed that in some browsers in Android Responsive menu does not work properly in Hydrogen (version 4.5.3 and olders).

    What happens is that the menu does not change menu desktop to mobile menu .

    I have done tests with smartphones some friends and I have observed that occurs mainly with browsers that brings the system default (the error occurred in 2 of 13 devices tested ) .

    For example , on my smartphone :
    LG G2
    Android Version: 5.0.2
    Browser (default ) : Internet 5.2.34D27

    I show a screenshot of the error:

    CAPTURE LINK

    I have also been able to observe elements that should disappear in mode smartphone but do not disappear . It seems that this is something related to the detection of the screen size .

    Another capture:
    (The golden image behind the photo should disappear on 768px)

    CAPTURE LINK

    Fix it soon , please !!! I have several customer sites with your framework and I do not like having to change !! ??

    Thanks and regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Gantry

    (@gantry)

    Hi,

    You’re most likely using a stock web browser that came with your Android phone. These are often very buggy, old and don’t support properly modern web standards ie. flexbox. This is due the fact that manufacturers very rarely provide OS updates for their phones for more than a year from the initial phone release. Since you cannot update such web browser using any public App Store you’re left with an outdated product.

    There’s nothing we can do about it and we really shouldn’t as we’re following the web standards and it’s up to a browser to do the same thing and display them properly.

    Can you please confirm that these issues are coming from the stock browser and try any other that is actively maintained ie. Chrome, Firefox, Opera, Dolphin etc. ?

    Thanks,
    Jakub

    Plugin Author Gantry

    (@gantry)

    Marking this as resolved because of inactivity.
    Please feel free to create a new topic if problem still exists.

    Thanks,
    Jakub

Viewing 2 replies - 1 through 2 (of 2 total)
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