Responsive Support

  • A minor flaw was reported. Initial response was under an hour. Correction was designed the same morning and included in the next release. The next release happened to be almost six weeks later. Traditionally releases have been more frequent.

    The product does what we require of it. Thank you, Shield Security, for the product and the support.

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  • Plugin Author Paul

    (@paultgoodchild)

    Thank you so much for the review, David, we appreciate.

    As you say, our releases are often more frequent than the latest one. This was a big release with lots of important changes so we had to take quite a bit longer to iron out the kinks and bugs. Thanks for reporting the bug and your patience while we got the fix out to you.

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