Responsive Viewport Width Extends To About 3,000px On Menu Expansion

  • Resolved David Adams

    (@tictag)


    9 months, 1 week ago

    With Essential Blocks v4.5.0 active, expanding the responsive menu immediately extends the responsive viewport width out to about 3,000px meaning that significant horizontal scrolling is required to get back to the website content.

    Disabling the Essential Blocks plugin resolves the issue. Reactivating it again causes the issue.

    Please find a detailed step-by-step guide to recreating this issue in the video screencast linked below.

    https://1drv.ms/v/s!AiwD9-8HyNC5_R8wgNMYn1mf7z9y?e=Krns3F

    Please help me to troubleshoot this issue so to avoid this viewport width extension when opening the responsive menu.

    I am happy to provide administrative access to my website if a secure method of sharing my login credentials can be provided.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @tictag,

    Hope you’re doing good. We’re really sorry for the inconvenience caused.

    Recently, we have Released newer version of?Essential Blocks?v4.5.1. Could you please update your plugin to the latest and check again?

    Kindly, let us know how it goes then.

    Thank you!

    Thread Starter David Adams

    (@tictag)

    Yes, this update has resolved the issue. Thank you.

    Please feel free to close the ticket.

    Plugin Support Amit Paul

    (@paulamit)

    Hi @tictag,

    Thanks for letting us know the feedback. Happy to hear that your issue has been fixed now. Well, I’m closing this ticket now.

    Feel free reach us & open a new ticket anytime when you need any further assistance.

    Also, if you love our plugin & support, you can leave a 5-Star review for us. It may help us to grow more & also provide better support. ??

    Review link: https://www.ads-software.com/support/plugin/essential-blocks/reviews/#new-post

    Thank you. Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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