Responsiveness issues

  • Resolved janhenrydesign

    (@janhenrydesign)


    3 months, 1 week ago

    Hi team,

    In the last couple of months we’ve been seeing the same issues across all of the sites we have installed Smash Balloon on. In the ManageWP performance checks, the results are now showing a “Serve Scaled Images” issue. In PageSpeed Insights we are seeing “Image elements do not have explicit width and height”.

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  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    Hi @janhenrydesign,

    Thank you for contacting us. For the “Serve Scaled Images” images issue, you can try explicitly setting the thumbnail size of the image in the feed settings. To do this open the feed customizer and go to Customize > Posts > Images and Videos and Videos and select a thumbnail size that’s smaller than or equal to the image size displayed on your feeds. Screencast: https://a.supportally.com/v/It9bxe

    Regarding “Image elements do not have explicit width and height“, I am checking with my colleagues to get more details on this.?I’ll get back to you as soon as I have an update; thank you in advance for your patience.?If you have any additional thoughts or questions in the meantime, please let me know.?

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