REST API ERROR

Hi there,

This sounds like it’s hosting-related more than an issue with WooCommerce itself; Just to make sure – have you checked with your hosting provider on whether loopback connections are allowed?

I have full cPanel access can I check this myself?

Server architecture
Linux 2.6.32-896.16.1.lve1.4.49.el6.x86_64 x86_64
Website server user
XXXXXX (854)
Web server
Apache
PHP version
7.3.17 (Supports 64bit values)
PHP SAPI
litespeed
PHP max input variables
1000
PHP time limit
600
PHP memory limit
300M
Max input time
600
Upload max filesize
256M
PHP post max size
300M
cURL version
7.70.0 OpenSSL/1.1.1g
Is SUHOSIN installed?
No
Is the Imagick library available?
No
Server headers
Could not retrieve server headers
.htaccess rules
Custom rules have been added to your .htaccess file.

• This reply was modified 4 years, 6 months ago by customgearuk.

Do you use Jetpack plugin ? This happened to me when I started using Jetpack and once I uninstalled everything was fine.

I have it installed but not activated.

• This reply was modified 4 years, 6 months ago by customgearuk.

You may want to uninstall, that’s the culprit. I basically had a subscription with Jetpack and had lots of trouble since then, . I gave up on it and raised a support request.

Nope still getting error…

I have the same issue. Although i have woocommerce installed, this doesn’t seem to be the problem. I am using Setsail Theme. With this theme i need a plugin called “Tours” which i obviously need while using the theme. Untill a couple of days ago all was fine, but now receiving the same error as mentioned above. When i DE-Activate the TOUR plugin, error is gone. As soon as i activate the plugin again, the error is there again. I read somewhere that it could have something to do with an update within WordPress ? No clue so far…

Max

• This reply was modified 4 years, 6 months ago by kritinet.

Irritating!!!!!

ANY HELP????

I didn’t come forward also…seems like we have to wait forever for an answer.
In the meantime I decided to change Theme, since bullshitting around, wasting time isn’t gonna bring it..

Hi there,

Some ISP’s simply don’t allow loopbacks.

Most of the time these errors are caused by the server’s PHP settings. Here is a very good write up: https://www.ads-software.com/support/topic/the-loopback-request-to-your-site-failed-4/page/2/

But apart from the errors, do you have any problems executing stuff i.e. for example making REST API calls from your client?
Because the error messages are mostly for internal use. This article helps with gauging whether you should care or not: https://www.dedoimedo.com/computers/wordpress-site-health-curl-error-28.html

Kind regards,

Neither of these solutions worked!

Hi again,

Neither of these solutions worked!

Thanks for trying.

Other than the Health Check message error message.
What is it that is not working?

Kind regards,

I use Royal Mail Click and Drop which is supposed to send my order information so I can pay and print postage labels that doesnt work.