REST API Expiration

  • Resolved markyeoj

    (@markyeoj)


    1 year, 3 months ago

    Hello, does REST API keys expire? We setup an integration with Netsuite using REST API, but for some reason it always stops working every Friday. Then we have to create a new REST API key, rinse and repeat.

    Is there anything we can do to avoid this from happening?

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  • Hi @markyeoj

    The REST API keys in WooCommerce do not expire by default, and they remain active until they are manually revoked. The issue you’re experiencing with your Netsuite integration might be due to several factors.

    If you’re making too many requests within a short period of time, it might be possible that you’re hitting the API rate limit. You may need to introduce some delay between the requests or distribute them over a longer period of time.

    It’s also possible that there are some server or network issues that are causing the connection to drop. You might want to check your server logs for any errors or speak with your hosting provider.

    Also, it’s worth checking with their support if there are any known issues or if they have any suggestions, then let us know how it goes.

    I hope this helps!

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