REST API problems with updating order status

  • Resolved denisgomesfranco

    (@denisgomesfranco)


    1 year, 3 months ago

    Hello. I have upgraded to v4.3.2 on a client’s store and this update broke their integration.

    We used this plugin so that the store only accept orders above 200 dollars. And the client uses a custom ERP software that updates order statuses directly in Woocommerce via the WordPress REST API.

    But now the developer of the software contacted me to tell that the statuses are not being updated anymore, and that the REST call is returning an error related to the plugin, about an order being below 200 dollars.

    Thing is, the ERP software is not trying to *create* and order, but merely updating an existing order’s status. And that order is already above the 200 dollar minimum.

    Here’s a screenshot of the call and the response: https://imgur.com/a/SDOdoKG

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter denisgomesfranco

    (@denisgomesfranco)

    The changelog for v4.3.2 says:

    Dev – Checkout options – Block checkout process using REST Api

    Perhaps this is what’s causing the issue, but as I stared before, the call is not for creating an order, but simply updating it.

    Following. I am having the same problem.

    Hi @denisgomesfranco,

    Sorry for the late reply. We apologize for any inconvenience you may be experiencing.

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    Hello,
    I’m experiencing the same issue with clients who use the integration with WooCommerce through our ERP. Is there a timeline for resolving this problem? Otherwise, we’ll have to consider switching the plugin.

    Hi @denisgomesfranco,

    I am sorry to hear about the issue.

    I have set the priority of this case as “Highest”. Our developer team will get back to you.

    Kind regards,
    Moshtafizur

    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    Hello all,

    We have corrected the issue with a new release. Please give this one a try. Thank you for bringing this issue to our attention.

    Regards,
    Kousik Mukherjee
    WPFactory Support.

    Greetings!
    In the plugin version “4.3.3 – 04/09/2023” with the addition of the parameter
    “Dev – General > Checkout options > Block store api request” crash fixed, thanks a lot!

    Thread Starter denisgomesfranco

    (@denisgomesfranco)

    Hi @kousikmukherjeeli, the ERP software developer reported back to me that it is now working correctly. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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